8th Key of the ’10 Keys to a Profitable Business’

’Exceeding customers’ expectations by delivering consistently brilliant products and services’.

Successful Outcome:

Consistently delivering all jobs, products and services on-time and on-budget to the level (or higher) of expectations the customer understood at the time of purchase while maintaining the required Gross Margin% in accordance with your Annual P&L budget.

How we can help you within this Key:

Below is an ever-evolving list of suggested Strategies, Tactics and Tools within the key of Delivery.

Our aim is to assist you with any of these in one or more of the following ways:

  • Create for you
  • Assist you in creating
  • Critique for you
  • Educate you in
  • Suggest Affiliate Network specialists who may be able to assist

    Suggested Strategies, Tactics and Tools with the Key of Delivery:

    • Billable Hours Targets 
    • Subcontractor Agreements 
    • Project Management 
    • Do and Charge  
    • Billable Employee in COGS  
    • Job Management Software 
    • Stock Management  
    • Variations  
    • Delivery Team Structure  
    • Customer Service Level Standards  
    • In-Direct Project Work  
    • Service Work 
    • Products  
    • Supplier Relationships & Management 
    • Capacity Estimations
    • Employee vs Subcontractor Mix   
    • WHS (OH&S) 
    • Fixed Price Contracts    
    • Materials & Labour Budgets vs Actual   
    • Job Reporting  
    • Quoting Software 
    • Predictable, Repeatable Gross Margins 
    • Delivery Team Meetings 
    • Gross Profit and Gross Margin Targets  
    • Quality Standards  
    • Direct Project Work  
    • Maintenance Work 
    • Services  
    • Subcontractors Relationships & Management 
    • Relationship with Sales